Terms and conditions for Change and Achieve Training Courses and Online Materials

Important notice: Please read carefully before buying personal development training courses or accessing or downloading any training materials from this website.

Welcome to Change and Achieve’s Personal Development and Training Website! This Website is owned and operated by Change and Achieve Limited, a Limited Liability Company duly registered under the laws of England and Wales with registration number (14950318). We are thrilled to have you on board as you embark on a journey of personal and professional growth. Before you begin, we kindly request that you familiarize yourself with the following terms and conditions that govern your participation in our training sessions. Please be aware that these terms exclusively pertain to private individuals or individuals whose training expenses are covered by their employers, and do not apply to in-house corporate training.

These terms and conditions (“Terms”) constitute a binding agreement between you (“Client or you”) and Change and Achieve (“Provider, we or us”) for the purchase of Change and Achieve training courses and materials (hereinafter the “Training Courses” and “Training Materials” respectively), which includes printed materials and online documentation (the “Documentation”).

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these Terms, you represent and warrant that you are at least 18 years of age. By enrolling in and purchasing a personal development training course (“a Course“), you are hereby agreeing to comply with and be bound by the following Terms and Conditions. These Terms govern your participation, as well as that of your employees (if you are an employer procuring the training), and establish the rights and obligations of all parties involved. In order to proceed with the purchase of Training Materials or Documentation, it is essential that you agree to these Terms. If you do not agree to these Terms, we will be unable to proceed with the sale, and we kindly request that you discontinue the purchasing process.

We strongly encourage you to carefully review and understand these Terms in order to address any questions or concerns you may have. Our dedicated team is available to provide further clarification or assistance as needed. Thank you for choosing Change and Achieve Training Program to support your personal and professional development. We are excited to join you on this transformative journey towards positive change and lasting achievements!


1.1 These Terms shall apply to the provision of the Training by Change and Achieve to the Client.


2.1 In these Terms, unless the context otherwise required, the following expressions shall have the following meanings:

Agreement: shall be used conjunctively to refer to these Terms and Conditions.

Change and Achieve: the entity stated in these Terms having ownership and control over the Training Courses and Training Materials and providing the services to Clients.

Charges: the charges payable by the Client for the Training in accordance with clause 6 (Charges and Payment).

Delegate(s): refers to individuals or representatives who have been scheduled to attend or are actively participating in the Training provided by Change and Achieve. Delegates can include both individuals attending on their own behalf or those attending as representatives of another organization.

Client: the person or firm who purchases the Training from Change and Achieve.

Client Data: the data provided by the Client for the purpose of facilitating the Training.

Data Protection Legislation: means:

(a) The General Data Protection Regulation (GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003; and

(b) any other legislation in force from time to time relating to privacy and/or the Processing of Personal Data and applicable to the provision and receipt of Training under these Terms; and any statutory codes of practice issued by the Information Commissioner in relation to such legislation.

Online Booking Process: The booking process available through the Change or Achieve website or its links: https://www.changeandachieve.co.uk

Personal Data and Processing: have the meaning given to it in the Data Protection Legislation.

Services: refers to the comprehensive range of educational and developmental activities, resources, and support offered to the Client including the Training Materials and Training Courses. These services are specifically designed to facilitate personal and professional growth, enhance skills and knowledge, and enable positive transformation. The services may include, but are not limited to, interactive training sessions, workshops, coaching, mentoring, access to learning materials, assessments, and ongoing guidance and support throughout the training program.

Training: refers to the comprehensive activities and educational experiences provided by Change and Achieve to the Client or Delegates, as outlined in these Terms or as part of the Online Booking Process. The training may be conducted either at a physical location or through online platforms. It encompasses a wide range of learning opportunities, resources, and interactions designed to foster growth and development in accordance with the specific details and objectives specified in these terms or during the Online Booking Process.

Training Materials: any materials or documents provided by Change and Achieve as part of the Training.

2.2. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision. Any reference to a singular term within these Terms and Conditions includes the corresponding plural form. Likewise, any reference to a plural term also encompasses the singular form. Any reference to a party, individual, or participant within these Terms is inclusive of all genders. “In Writing” specifies that any communication, notice, or documentation required or permitted under these Terms may include traditional written forms, electronic communication, or any other form agreed upon by the Parties.


3.1 These Terms and Conditions shall come into effect when the Client completes the Online Booking Process; or

3.2 Save for terms pertaining to the relevant Training in the Online Booking Process, any descriptive matter or advertising issued by us, and any descriptions contained in our brochures or on our Website, are issued or published for the sole purpose of giving a general idea of the training described in them; They shall not form part of these Terms nor have any contractual force unless expressly stated otherwise.

3.3 These Terms apply to the exclusion of and shall prevail over any other terms that the Client may attempt to impose or incorporate, or that are implied by trade, custom, practice or course of dealing.


4.1 We will use reasonable endeavours to supply the Training to the Client in accordance with these Terms in all material respects but reserve the right to change the course content of any Training Course in our sole discretion at any time and without notice to the Client.

4.2 We will use reasonable endeavours to meet any specified training dates, but any such dates shall be anticipated dates only and may be subject to alteration.

4.3 We reserve the right to amend these Terms if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Training and we will endeavour to notify the Client in any such event.

4.4 Notwithstanding the preceding provisions, we retain the right to cancel the Training at any time, without incurring any additional liability towards the Client or any Delegates. In such circumstances, Change and Achieve, at its sole discretion, may offer alternative dates for the Training, provide a full refund, or issue a credit note as a suitable resolution.


5.1 The Client shall:

5.1.1. co-operate with Change and Achieve in all matters relating to the Training;

5.1.2. provide accurate and complete information to Change and Achieve during the registration or booking process for the Training program. This includes but is not limited to personal details, contact information, and any relevant prerequisites or requirements specified by Change and Achieve. Any personal information provided will be processed in line with our Privacy Policy. A copy of this policy can be found here.

5.1.3. diligently provide Change and Achieve, its employees, agents, consultants, and subcontractors with any necessary information required for the smooth organization of the Training program. This includes, but is not limited to, providing complete and accurate details regarding the Delegate(s) involved. The Client acknowledges the importance of timely and precise information submission to facilitate effective planning and delivery of the Training program by Change and Achieve.

5.1.4. be responsible for ensuring that all Delegates attending the Training program comply with these Terms. 5.1.5. communicate these Terms and any relevant guidelines or instructions to the Delegates to ensure their understanding and adherence.

5.1.6. promptly settle any fees or payments associated with the Training program as specified by Change and Achieve. Failure to fulfil payment obligations may result in the suspension or cancellation of participation in the Training program.

5.1.7. The Client acknowledges that any Training Materials, resources, or Documentation provided by Change and Achieve during the Training program are for personal use and shall not be reproduced, distributed, or shared without the express written consent of Change and Achieve.

5.1.8. The Client agrees to conduct themselves in a professional and respectful manner throughout the Training program. Any disruptive, offensive, or harmful behaviour towards trainers, staff, or fellow participants may result in immediate removal from the Training program without refund or credit.

5.1.9. The Client acknowledges and accepts that participation in the Training program is voluntary, and Change and Achieve shall not be held liable for any personal or professional outcomes or consequences resulting from the Training.

5.1.10. The Client agrees to provide feedback and evaluations to Change and Achieve regarding the Training program, as requested by Change and Achieve, to assist in the continuous improvement of the Services provided.

5.1.11. The Client shall fulfil these obligations as outlined in this clause, promoting a cooperative and productive environment during the Training program and maintaining a positive working relationship with Change and Achieve.

5.1.12. The Client shall inform us immediately of any changes to the information that you provide when signing up by updating your personal details to ensure we can communicate with you effectively.


6.1. The Client agrees to pay the charges associated with the Training program as specified by Change and Achieve. Unless otherwise stated in these Terms or any applicable Online Booking Form, the Charges shall be calculated based on the agreed-upon rates, which may include a per session, per Delegate, or other mutually agreed-upon basis.

6.2. Payment for the Training program shall be made according to the following terms:

6.2.1 Full payment is required upon booking through the online booking process, unless otherwise stated in these Terms or agreed upon in writing between the Client and Change and Achieve.

6.2.2 In the case of long-term or multi-session Training programs, Change and Achieve may offer instalment payment options, subject to mutual agreement and specified terms.

6.3. The Client shall make payments using the designated payment methods accepted by Change and Achieve. Details of accepted payment methods will be provided during the online booking process or as communicated by Change and Achieve.

6.4. In the event of late payment or non-payment of any charges associated with the Training program, Change and Achieve reserves the right to take appropriate action, which may include, but is not limited to, suspension of the Client’s participation in the Training program, withholding of Training materials or certificates, and pursuing legal remedies for the collection of outstanding amounts.

6.5. Unless otherwise stated, all charges for the Training program are exclusive of any applicable taxes, levies, or duties. The Client shall be responsible for any additional costs, including but not limited to travel expenses, accommodation, and meals, unless explicitly included in the agreed-upon fees or stated otherwise in these Terms or any applicable Order Form.


7.1 Subject to clause 9.3 below, the Client has a cooling-off period of 14 days, starting from the day after the booking is made, during which they may cancel their Training and receive a full refund.

7.2. For cancellations made outside the cooling-off period, the following cancellation charges will apply:

7.2.1. Cancellation 84 days or more before the event date: 50% of the full payment will be charged.

7.2.2. Cancellation between 83 and 35 days before the event date: 90% of the full payment will be charged.

7.2.3. Cancellation within 34 days of the event date: 100% of the full payment will be charged.

7.4. Where a booking for Change and Achieve events and training is made 14 weeks or more before the event date, no refund will be due on cancellation. This is in accordance with the exceptions for events and leisure activities outlined in the Consumer Contracts (Information, Cancellation and Additional Charges Regulations 2013).

7.5. In very exceptional circumstances, supported by medical or other official evidence, and at the sole discretion of Change and Achieve, a refund of 75-100% may be considered for cancellations made 30 days or less before an event. Such exceptional circumstances may include close family bereavement or serious illness/hospitalization of a Delegate. Relevant evidence from professionals or authorities must be provided. Each request for a refund under these exceptional circumstances will be carefully considered and decided at the sole discretion of Change and Achieve.

7.6. If a refund is approved, we will make reasonable efforts to process the refund in a timely manner, according to the original payment method. The exact timeframe for refund processing may vary depending on the payment method and other combined factors.

7.7. Cancellation requests must be provided in writing to the email hello@changeandachieve.co.uk. The date on that e-mail will be taken to indicate the date cancellation was requested.

7.8. Non-classroom based Training (i.e. courses that are solely run online and to which access is permitted at the point of payment) may not be cancelled or rescheduled under any circumstances and charges are therefore non-refundable.

7.9. All Trainings may only be cancelled by the Client in accordance with this clause 7.

7.10. If a Client or Delegate fail to attend all or part of any Training, full payment of the Charges shall be required.

7.11. The Client acknowledges and agrees to the cancellation and refund policy outlined in this section. Any exceptional cases for refunds will be evaluated based on the criteria mentioned, and the decision made by Change and Achieve will be final and binding.


8.1 All intellectual property rights, including but not limited to copyrights, trademarks, patents, and trade secrets, related to the Training materials, content, and resources provided by Change and Achieve shall remain the exclusive property of Change and Achieve or its licensors.

8.2. Subject to compliance with these Terms and payment of all applicable fees, Change and Achieve grants the Client a non-exclusive, non-transferable and revocable license to use the Training Materials solely for the purpose of participating in the Training program. This license does not grant the Client any right to reproduce, modify, scan, copy, distribute, or publicly display the Training Materials without the prior written consent of Change and Achieve.

8.3. The Client retains all intellectual property rights in any materials or content provided by the Client to Change and Achieve for the purposes of the Training program. However, the Client grants Change and Achieve a non-exclusive, royalty-free license to use, reproduce, and distribute such materials or content solely for the purpose of delivering the Training program.

8.4. The Client acknowledges that the Training Materials and content provided by Change and Achieve may contain confidential and proprietary information. The Client agrees to maintain the confidentiality of such information and shall not disclose, share, or use the confidential information for any purpose other than participating in the Training program.

8.5. The Client shall not engage in any activity that infringes upon or misappropriates the intellectual property rights of Change and Achieve or any third party. This includes but is not limited to unauthorized copying, distribution, modification, or reverse engineering of the Training Materials.  The Client is however permitted to use the Training Materials for its own development and some hand-outs will be provided at face-to-face trainings.

8.6. In the event of any actual or suspected infringement of intellectual property rights related to the Training Materials, the Client shall promptly notify Change and Achieve. Change and Achieve reserves the right to take appropriate legal action to protect its intellectual property rights.

8.7. The Client acknowledges and agrees to respect and abide by the Intellectual Property Rights of Change and Achieve. Any unauthorized use or infringement of intellectual property may result in legal consequences.


We kindly request that you provide accurate, current, and complete personal information during your interactions with us. Any personal information, including sensitive data, collected through the Website will be securely stored and handled in accordance with our Privacy and Data Protection Policy. It is your responsibility to ensure that proper consents have been obtained from the user before sharing their information. All official notifications intended for you will be sent to the email address provided during registration (as updated by you). By accepting these terms, you consent to receiving communications from us via email. You agree that all agreements, notices, disclosures, and other communications we provide to you via email satisfy any legal requirement that such communications be in writing. Any personal information you provide to us while using the Website or as a member will be treated in accordance with our Privacy Policy. You can review our Privacy Policy by visiting here


10.1. The Client acknowledges that the Training program involves inherent risks and that Change and Achieve shall not be responsible for any loss, damage, injury, or harm that may occur during or as a result of the Training program, including but not limited to physical, emotional, or psychological harm.

10.2. Nothing in these Terms limits any liability which cannot legally be limited, including, but not limited to, liability for:

10.2.1 death or personal injury caused by negligence;

10.2.2 fraud or fraudulent misrepresentation; and

10.2.3 breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

10.3 Subject to clause 10.2:

10.3.1 Change and Achieve shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, loss of income, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising;

10.3.2 Change and Achieve’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the Agreement shall be limited to the total Charges paid for the Training.

10.4. The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 and 4 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from these Terms.

10.5. The Client agrees to indemnify, defend, and hold harmless Change and Achieve, its trainers, instructors, employees, agents, and affiliates from and against any claims, demands, actions, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(a) The Client’s participation in the Training program;

(b) Any breach of these Terms by the Client;

(c) Any violation of applicable laws or regulations by the Client;

(d) Any negligent or intentional misconduct of the Client;

(e) Any infringement of intellectual property rights or unauthorized use of materials by the Client;

(f) Any claims or damages arising from the acts or omissions of the Client’s delegates, representatives, or employees.

10.6. Change and Achieve shall promptly notify the Client in writing of any such claim or demand and shall provide reasonable assistance in the defence of any such claim, at the Client’s expense. The Client shall not settle any claim or demand without the prior written consent of Change and Achieve, which shall not be unreasonably withheld.

10.7. This clause 10 shall survive any termination of this Agreement.


11.1 During the course of the Training program, both Parties may disclose confidential information to each other. “Confidential Information” refers to any non-public, proprietary, or sensitive information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”), whether orally, in writing, or in any other form, that is designated as confidential or should be reasonably understood to be confidential given the nature of the information and the circumstances of its disclosure.

11.2. The Receiving Party agrees to treat all Confidential Information received from the Disclosing Party as strictly confidential. The Receiving Party shall not disclose, distribute, or use the Confidential Information for any purpose other than as necessary to fulfil its obligations or exercise its rights under these Terms, without the prior written consent of the Disclosing Party. The Receiving Party shall exercise reasonable care and take appropriate measures to protect the confidentiality and prevent the unauthorized disclosure or use of the Disclosing Party’s Confidential Information. The Receiving Party shall limit access to the Confidential Information to its employees, agents, consultants, or subcontractors who have a need to know the information for the purposes of the Training program, and who are bound by confidentiality obligations no less restrictive than those set forth in these Terms.

11.3. The obligations of confidentiality set forth in this clause shall not apply to any information that:

11.3.1 is or becomes publicly known other than through any act or omission of the receiving party;

11.3.2 was in the other party’s lawful possession before the disclosure;

11.3.3 is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or

11.3.4 is independently developed by the other party, which independent development can be shown by written evidence.

11.4 Subject to clause 11.5 below, each Party shall hold the other’s confidential information in confidence and not make the other’s confidential information available to any third party, or use the other’s confidential information for any purpose other than the implementation of the Agreement.

11.5. A Party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction, provided that, to the extent it is legally permitted to do so, it gives the other party as much notice of such disclosure as possible and it takes into account the reasonable requests of the other party in relation to the content of such disclosure.

11.6. The Client acknowledges that its information may be used by Change and Achieve on a non-identifiable basis for reasons including without limitation to compiling and publishing its internal reports.

11.7. The provisions of this clause shall survive termination of the Agreement, however arising.


12.1. Either Party may terminate these Terms and the Training program at any time for any reason by providing written notice to the other party. In the event of termination for convenience, the Client may be entitled to a refund as outlined in the refund policy specified in Section 7 (Cancellations & Refunds) of these Terms.

12.2. Without affecting any other right or remedy available to it, either Party may terminate these Terms and the Training program with immediate effect by giving written notice to the other Party if:

12.1.1 the other Party commits a material breach of any term of the Agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 30 calendar days after being notified in writing to do so;

12.1.2 the other Party takes any step or action in connection with its entering administration, provisional liquidation, bankruptcy or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;


13.1 Upon termination of these Terms:

13.1.1 The Client’s right to participate in the Training program shall cease and the Client shall return any of the Training Materials which have not been fully paid for;

13.1.2Any outstanding amounts owed by the Client to Change and Achieve shall become immediately due and payable.

13.1.3 any provision of the Agreement that expressly or by implication is intended to come into or continue in force on or after termination of the Agreement shall remain in full force and effect.

13.2 Termination of the Agreement shall not affect any of the rights, remedies, obligations, or liabilities of the Parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Agreement which existed at or before the date of termination.


Change and Achieve shall have no liability to the Client under the Agreement if it is prevented from or delayed in performing its obligations under the Agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of Change and Achieve or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, epidemic, pandemic, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that the Client is notified of such an event and its expected duration.


Subject to clause 4.3, no variation of the Agreement shall be effective unless it is in writing and signed by the Parties (or their authorised representatives).


No failure or delay by a party to exercise any right or remedy provided under the Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.


If any provision or part-provision of the Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Agreement.


18.1 These Terms together with our Privacy Policy and any other contract between us or addendum thereto, constitutes the entire agreement between the Parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.

18.2 Each party acknowledges that in entering into the Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Agreement.


19.1 The Client shall not, without the prior written consent of Change and Achieve, assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Agreement, such consent may be withheld in Change and Achieve’s sole discretion.

19.2 Change and Achieve may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Agreement.


Nothing in the Agreement is intended to or shall operate to create a partnership between the Parties, or authorise either party to act as agent for the other, and neither Party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).


The Agreement does not confer any rights on any person or party (other than the Parties to the Agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.


22.1 Any notice required to be given under these Terms shall be in writing and shall be delivered by hand or sent by post or e-mail to the other Party at its address set out in the Agreement, or such other address as may have been notified by that party for such purposes.

22.2 A correctly addressed notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received at the time at which it would have been delivered in the normal course of post. A notice sent email shall be deemed to have been received at the time of transmission (as shown by the time sent in respect of an email).


The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


24.1. In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Training program (a “Dispute”), the Parties agree to first attempt to resolve the Dispute amicably through good faith negotiations. Either party may initiate such negotiations by providing written notice to the other party, clearly describing the nature of the Dispute.

24.2. If the Parties are unable to resolve the Dispute through negotiation within 15 days after the initiation of negotiations, either party may, by written notice to the other party, request that the Dispute be referred to mediation. The mediation shall be conducted in accordance with the rules and procedures of a mutually agreed-upon mediation provider. The costs of the mediation shall be borne equally by both Parties, unless otherwise agreed.

24.3. If the Dispute is not resolved through negotiation or mediation within 30 days after the initiation of mediation, either party may, by written notice to the other party, demand that the Dispute be referred to binding arbitration. 24.4. The arbitration shall be conducted in accordance with the rules and procedures of a mutually agreed-upon arbitration provider. The decision of the arbitrator(s) shall be final and binding on both Parties, and judgment upon the award rendered may be entered in any court having jurisdiction.

24.5. Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or to enforce confidentiality obligations. 


The Client acknowledges and agrees to the following:

25.1. The Training Materials and Training Courses provided by Change and Achieve are not intended to replace any therapeutic support or professional advice that the Client may require. It is not a substitute for instructions from a medical, psychological, psychotherapeutic practitioner, or any other health professional regarding health and wellbeing.

25.2. The Client understands that the Training Courses offered by Change and Achieve may cover challenging topics, which could include experiences related to emotional problems, midlife challenges, domestic abuse, trauma issues, and other subjects based on the topic and focus of the training.

25.3. The Client takes full responsibility for their attendance and engagement with the Training Courses provided by Change and Achieve. It is the Client’s responsibility to assess their readiness and suitability to participate in the training, considering their individual circumstances and any potential risks involved.

25.4. Change and Achieve shall provide a vetting questionnaire that must be completed by the Client prior to attending each training or educational course. The completion of this questionnaire and the subsequent vetting process by the trainers is mandatory. Change and Achieve reserves the right to refuse training if there are potential risks to the Client’s wellbeing in attending.

25.5. The attendance of the Client at the training courses is at the sole discretion of Change and Achieve. Change and Achieve may refuse or restrict attendance based on their professional judgment and assessment of the Client’s suitability for the training.

25.6. Change and Achieve, including its trainers, consultants, instructors, employees, agents, and affiliates, shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the Client’s participation in the Training Courses. This includes, but is not limited to, any physical, emotional, or psychological harm or distress that may arise during or as a result of attending the training.

25.7. The Client acknowledges that they have read and understood the risks associated with attending the Training provided by Change and Achieve and hereby releases Change and Achieve from any liability, claims, or damages arising from their participation.

25.8. The Client is advised to seek professional advice from qualified medical, psychological, psychotherapeutic practitioners, or other health professionals regarding any specific concerns or issues they may have before, during, or after attending the Training.

25.9. The information provided during the Training shall not be interpreted as professional advice or a substitute for professional assistance. The Client should always rely on their own judgment and the advice of qualified professionals regarding their individual circumstances.

25.10. The Website and the information it contains are provided for informational purposes only. We do not make any representations or warranties regarding this Website or the accuracy and completeness of the information and materials provided. Without limiting the scope of any other clause in this disclaimer, we do not warrant or represent that the information on this website is (i) complete, accurate, true, or free from misleading statements; and (ii) is suitable for your specific needs or circumstances.

25.11. By agreeing to these Terms, the Client acknowledges and accepts the disclaimer of liability, understands the importance of seeking professional advice, and assumes responsibility for their own participation in the training courses provided by Change and Achieve.


The Website may contain links to third-party websites or resources. We do not endorse or assume any responsibility for the content, privacy practices, or terms of use of such third-party websites or resources. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or resources.


27.1. We reserve the right to modify or update these Terms at any time. Any changes made to these Terms will become effective immediately upon their posting on our Website or other communication channels. It is your responsibility to review these terms periodically for any updates or modifications.

27.2. If you continue to use the Services after any changes to these Terms, it will signify your acceptance of the modified terms. If you do not agree with the updated terms, you may choose to discontinue your use of the Services.

27.3. We may also provide you with notice of any significant changes to these Terms via e-mail or other appropriate means. Such notice will specify the nature of the changes and the effective date. Your continued use of the Services following the receipt of such notice constitutes your agreement to the revised terms.

This Agreement represents the comprehensive and final agreement between the Parties regarding the use of the Services. By accepting this Agreement, the Client acknowledges their understanding and agreement to all the terms and conditions stated herein. No other representations or agreements, verbal or written, shall be considered binding unless explicitly incorporated in these Terms. Any modifications to this Agreement must be in writing and signed by an authorized representative of Change and Achieve.

We encourage you to carefully read and understand these Terms and any updates or modifications. Should you have any questions or concerns about the changes, please contact us on our e-mail hello@changeandachieve for clarification and we will endeavour to attend to your request.